Returns and exchange can be made if the goods are damaged and wrong size – Shipping cost
will be automatically added to consumer.
You should email us manually to firstname.lastname@example.org or text to 0818628824 . All
the following policies are not applied to Sale items. All sale items cannot be returned or
You should email us within 3 days after you receive the product. Please provide information why you want to return the product.
We will response to your email and ONLY after you get the email response you can return the product and we will give you the designated address (Bandung).
You will then have 7 days beginning after you receive our email response to send it back. Products have to be remained unused and keep all the tags and packing with them.
If after 7 days the goods are not received by us, we have authority to cancel your return and exchange request. Exceptions can be made if the goods cannot be received because of the shipping company’s or our fault.
Items should be returned new, unused, unwashed (we will notice it) and with all tags (if available) still attached. Returns or exchanges that are damaged, soiled or altered may not be accepted and may be sent back to the customer.